When you focus on your patients' experience you win Medical Practices
Step one… Focus on the Patient Experience
"I wrote Beyond Bedside Manner because I truly believe that when a practice or product starts here, success will follow. When you view your practice or product from the patients’ perspective, your business will change. " - Shareef Mahdavi
Get 57 insights from the 6 parts of your business
Gain from the Experience developed over 30 years of working with medical Practices
Healthcare is 10 years behind other service industries. Join the PX Movement that is ready to change it.
Beyond Bedside Manner
This first-ever book devoted to patient experience
Discover Over 50 Unique Insights to Improving Patient Experience
Change the Way You View Your Medical Practice
Learn from Expert Advice Drawn from All Fields of Customer Service
Join the Medical Movement Focused on Treating Patients Better Inside and Out of the Exam Room
Use Time-Tested Principles Developed Across 30 Years of Working with Medical Practices
“The experience you offer customers is the only sustainable means of differentiation.”
About SM2 Strategic
SM2 helps clients be better and smarter in the marketing of elective self-pay procedures. Founder Shareef Mahdavi has worked with numerous medical device companies and start-ups and has advised thousands of doctors over his career.