Creating New Demand for Elective Medicine
Successfully commercializing a new medical device requires the blending of two critical components: 1: attracting physicians to the technology; 2: staging the experience for the patient. SM2 Strategic helps clients create demand for medical technology, focusing on the rapidly growing category of elective "self pay" medicine. SM2 Strategic brings a dual expertise in helping manufacturers more effectively launch new procedures and in helping physicians more effectively reach their target patient audience, aka "customers".Attracting Physicians to the Technology
SM2 Strategic has been working with leading device manufacturers for over 20 years. Shareef Mahdavi was responsible for the launch of the laser technology used in LASIK, now the most widely performed elective surgery procedure in the US and worldwide. Shareef has worked with with dozens of companies, ranging from early-stage “projects” all the way to well-established market leaders. Working closely with senior management and the marketing/sales teams, SM2 brings a unique outside perspective to solving the issues leading up to product launch (and in some cases re-launch). As summarized in the model below, SM2’s experience across medical specialties allows for unique insight to help companies better understand their customer’s requirements (the provider) as well as those of the end-user customer (the patient). Taking into account these dual-level requirements is key to success in today’s world of ever-informed doctors and consumers.
What is the Experience Economy?
The Experience Economy refers to a long-term structural change in our economy that has been underway for the past decade.
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Latest Published Work
The Travails of Travel
(June 2008)
Staffing for the Premium Patient Experience
(April 2008)
What if Marketing Were Run Like a Clinical Study
(April 2008)
Back to Basics
(April 2008)
Understand Generation Y
(April 2008)
Perceptions of Money and Pricing
(April 2008)
Economic Turbulence
(February 2008)
Please Pump First
(January 2008)
The Experience is the Marketing
(December 2007)
Off Duty at the Waffle House
(October 2007)
Elevating Service to Experience
(October 2007)
Consolidation Within the Ophthalmic Industry
(July 2007)


