Marketing of Premium Cataract Surgery | Hawaiian Eye 2012

Posted by on Jan 31, 2012 in Blog, Presentations | 0 comments

Marketing of Premium Cataract Surgery | Hawaiian Eye 2012

Shareef Mahdavi’s Presentation at Hawaiian Eye 2012 Comprehensive Ophthalmologist Program Date: Jan 20 2012  - Length | 7 minutes Progam Details...

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The Real “Real Thing”

Posted by on Jan 25, 2012 in Blog | 0 comments

The Coca Cola Corporation spends untold millions of dollars each year trying to convince the public that their product is the real thing.  The length of the soda section in most supermarkets  attests to the success in building their bra

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Made in America: The Return of Innovation

Posted by on Dec 20, 2011 in Blog | 0 comments

 If you find yourself wondering what’s happened to innovation and the ability for Americans to invent new products, you will want to watch this video tour of Tech Shop SF, a member-based place (Kinda like your high school woodshop… On ste

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The Best Things in Life…Aren’t Things!

Posted by on Nov 29, 2011 in Blog | 0 comments

Last month, I experienced an amazing pair of concert  events:  one to start my week, the other to end it.    More than just great shows, they were rich enough in customer experience principles to make them worthy of sharing

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Blowing the Save…A Failure in Listening

Posted by on Oct 28, 2011 in Blog | 0 comments

When a major league pitcher is brought in late in the game to help his team secure their lead and win the game, he earns what is known in baseball parlance as a “save.”   If he allows the other team to score runs and loses the lead,

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Meet Ray, the Usher from Section 121

Posted by on Oct 19, 2011 in Blog | 0 comments

Ahhh, the Fall Classic is upon us once again.  Sadly, the San Francisco Giants didn’t make the cut and will not be repeating last year’s World Series  triumph.   This season was too full of injuries and a lack of offense to

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